CPAG in Scotland

This event is in the past

This course looks in detail at the benefits delivered by Social Security Scotland, including the forthcoming Scottish child payment. Aimed at advisers with a working knowledge of the benefits system, it explains how the entitlement rules and decision-making processes are different in the new Scottish system.

The course covers:

• Who is entitled to Scottish benefits

• Claiming Scottish benefits

• Redeterminations and appeals

• Overpayments

• Future plans

This ‘one-day equivalent’ standard level course is aimed at advisers with a working knowledge of the benefits system. Less experienced advisers and support workers should consider 'Scottish social security – an introduction' on 10th November 2020 instead.

The course will be delivered online over two mornings as follows;

11 November 2020

10.00 - 11.15 training session delivered via Zoom

11.15 - 11.45 break

11.45 - 1.00 training session delivered via Zoom

12 November 2020

Repeat of day 1 schedule

This is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email link, a few days before the start of the course, to allow access to the event.

Date

10:00, 11 November to 12 November 2020

Contact

Jo Blyth
01415523303

Cost

Various - see website

Attendance type

Online only

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