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The voice of Scotland’s vibrant voluntary sector

Published by Scottish Council for Voluntary Organisations

TFN is published by the Scottish Council for Voluntary Organisations, Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation. Registration number SC003558.

Charities have high kudos among UK public says report

 

Vital role charities have on society is broadly recognised

Four out of five (79%) members of the public say they view charities and the work they do as either very important or essential.

New research from Enthuse, the donations, fundraising and event registration platform, from the 17th edition of its Donor Pulse report  says giving has remained stable with approximately three quarters (73%) of people saying they donated to charity in the past three months.

This is broadly in line with the 75% who gave last year; showing this level of giving to be a dependable benchmark for good causes.

What’s more, almost half (47%) of the public say they’ve given to at least two causes in the last quarter.

Younger generations were particularly generous with 53% of those aged 44 and under having given to multiple causes compared to 42% of those aged 45 and above. 

Charities can rely on a similar level of support in the coming months, with 73% saying they are very or somewhat likely to give in the next quarter. Furthermore, more than four in five (82%) say they are just as - if not more likely - to donate in the next three months, which suggests people are feeling more positive about good causes or perhaps have more disposable income available. 

The research also shows that public trust in charities is at a healthy level; 75% of people say they have moderate to high trust in charitable organisations, with moderate scored as a six or seven out of ten and high trust at eight or above. This makes charities the most trusted British institution.

Faith and religious groups (43%) were the second most trusted followed by corporations (38%), then the UK government (36%), mainstream media (34%) and political parties (23%). 

When it comes to news or information about good causes, the most trusted source is the charity itself. More than three quarters (77%) of people say they trust information when it comes directly from a charity. The mainstream media is seen as a reputable source of information on charities by six in ten (61%), this drops to 51% for celebrities and 42% for social media. 

The trust in charities is extended to how the public wants to donate. More than half (54%) said they prefer donating directly through a charity’s website rather than any other method. This is over four times higher than the next most popular option, consumer giving platforms (13%). Crowdfunders followed at 10% and then social media giving (5%). 

Chester Mojay-Sinclare, Enthuse founder and CEO, said: “Despite a whole host of economic challenges in recent years, the data suggests that many people are actually starting to feel better off.

“Combine that with the fact that giving has been remarkably consistent, not just month to month, but year on year, and that should give charities confidence that people will continue to donate. The sector should also take strength from the fact that the public views their work as essential, which is testament to the services they provide.

“People only give to causes if they trust them, so it’s great to see that charities are the most trusted British institution - and by some distance too! Good causes should be encouraged that the public most trusts information about charities when it comes directly from them.

"Building and improving your direct communication channels and facilitating donations through your website has never been more important.”

 

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