Agency went into liquidation in 2019

A fundraising agency used by dozens of charities went bust leaving £3.3m in debt, new documents show.

Listen employed 106 staff, and had raised over £250 million for its charity clients before going into administration in 2019.

Bosses at the firm said it would repay charities who were owed cash but Shelter say it is still owed £13,000 four years on.

Documents filed with Companies House by the liquidator shows that the directors initially estimated the sum owed to unsecured creditors was £1.2m.

But the firm said the latest figure claimed by creditors is £3.4m.

At the time of its collapse the company appeared to praise itself in a statement: “We’d like to thank our charity clients not only for their custom and their loyalty, but for the opportunity for everyone at Listen to play a significant part in leaving the world in a better place than we found it.”

A Shelter spokesperson told Third Sector: “Shelter worked with Listen Ltd to support our fundraising work over the phone until 2019.

“When the company went into administration we were still owed credit for a round of calls and we have not been reimbursed this amount.”