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The voice of Scotland’s vibrant voluntary sector

Published by Scottish Council for Voluntary Organisations

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JustGiving drops donation fees

This news post is over 5 years old
 

The online service - which has raised £3.8 billion for charities - previously charged a 5% fee on donations

Online donation platform JustGiving is dropping its fees for UK charities.

The giving platform previously charged a 5% fee on donations to fundraising campaigns.

Now there is the option for donors to make a voluntary contribution to support JustGiving's operation costs. It will continue to charge a payment processing fee of 1.9% plus 20p.

The announcement follows changes made in October 2018, which saw JustGiving remove platform fees for all crowdfunding, disasters and major incidents. These changes followed extensive consultation with JustGiving users and charities.

Keith Williams, JustGiving’s General Manager and Head of UK, described the move as an exciting step.

“This change means lower costs for charities, transparency and choice for their supporters, and a sustainable future for the UK’s biggest and best platform for giving,” he said.

“We’re incredibly proud of JustGiving’s history and are inspired by the generosity of our users, who have raised £3.8billion for charities since we launched 19 years ago.

“We believe that people who donate through JustGiving will be happy that more money will be going to their chosen charity, and by making a voluntary contribution to the UK’s most-trusted giving platform we can continue to help charities and individuals raise even more money for good causes. That’s why we’re putting more power in the hands of our donors.”

In addition, following a consultation into its Gift Aid reclaim service in October last year, JustGiving is changing its terms of service to allow charities to opt out of the Gift Aid reclaim service if they wish to do so. The consultation process included charities, donors, political stakeholders and tax experts.

Richard Bray, finance regulatory and taxes manager, at the Charity Tax Group, said: “JustGiving helps many charities, particularly smaller organisations, to focus their efforts on fundraising rather than on paperwork.

“The Charity Tax Group has welcomed the way JustGiving has listened to charities during its consultation and supports JustGiving’s commitment to provide charities with choice and transparency which is demonstrated by them giving charities the chance to opt out of having Gift Aid claimed on their behalf.

“The Charity Tax Group welcomes this contribution to the charity sector and looks forward to continuing to work with JustGiving to help future-proof Gift Aid as we move into an increasingly digital age.”