The review looked into the indicators to monitor Scottish Social Housing Charter performance. 

The Scottish Housing Regulator (SHR) has published the outcome of its consultation on the indicators social landlords report on in their Annual Return on the Charter (ARC).

The ARC is the main way social landlords demonstrate how they are performing against the standards and outcomes of the Scottish Social Housing Charter.

The Regulator will introduce new tenant and resident safety indicators, including on fire and electrical safety, and three new indicators on damp and mould. It will also remove a small number of indicators and improve clarity on the definitions of a number of existing indicators.

The Regulator has made the changes following a period of extensive consultation with stakeholders including tenants, landlords, representative bodies, advisory groups and others with an interest in social housing.

Social landlords will start collecting data for the new indicators from April, with the first ARC using the new indicators will be due by the end of next May. 

Nicola Harcus, SHR Assistant Director of Regulation, said: “I would like to thank all of the landlords, tenants, stakeholders and experts who took part in and contributed their views to this important consultation. Overall, we saw broad support for our proposals.

“This is the first time that we will collect indicators on landlords’ performance in responding to reports of damp and mould. This is a complex issue and we will use the first submission of this data in May 2026 to review the usefulness of the new indicators.

“We look forward to working with landlords in the year ahead as they work to embed these changes and as we all continue to work to tackle the challenges ahead and continue to work to deliver our shared goal of providing good homes and services for tenants and service users.”