This website uses cookies for anonymised analytics and for account authentication. See our privacy and cookies policies for more information.

The voice of Scotland’s vibrant voluntary sector

Published by Scottish Council for Voluntary Organisations

TFN is published by the Scottish Council for Voluntary Organisations, Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh, EH3 6BB. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation. Registration number SC003558.

Charity launches Brexit advice service for consumers

This news post is over 1 year old

Advice Direct Scotland is offering a range of advice on things that Brexit has changed

A new service has been launched for Scots consumers with free, impartial and practical advice on the impact of Brexit.

The platform from Advice Direct Scotland includes information on transport and travel, household expenditure, banking, and roaming charges.

Examples include the additional documentation needed if driving abroad, limits on alcohol that can be brought back to the UK, and steps to take if travelling with a pet.

The site emphasises the importance of having health insurance and outlines holidaymakers’ consumer rights.

There is also advice on how to avoid scammers trying to take advantage of any confusion following Brexit, and how to deal with unfair terms in any consumer contracts.

While the service is aimed directly at consumers, there is also useful advice for some businesses as well, such as the impact of leaving the EU on buying goods from the EU.

The site is operated by the Glasgow-based charity Advice Direct Scotland, which runs Scotland’s national advice service – includes a freephone number for advice - 0808 800 9060 and live webchat options.

Scottish Government minister for business, Jamie Hepburn, said: “Brexit is changing the lives of everyone in Scotland. As well as the clear economic, social and political ramifications for people, organisations and businesses, there are also many urgent practical consequences.

“This new service will provide clear, impartial advice on a host of issues that consumers and businesses now face. 

“It will assist in our ongoing work to do everything we can to advise citizens, and support business, through the many consequences of Brexit.”

Andrew Bartlett, chief executive of Advice Direct Scotland, said: “While people are advised against all but essential travel at the moment, the UK’s departure from the EU will have a lasting impact on holidaymakers and consumers when life returns to normality – as well as those who buy goods from the EU.

“We’ve launched to help consumers understand the practical changes caused by Brexit, with impartial information on its impact and free advice.

“This is particularly important when it comes to issues such as travel insurance, travelling with pets, and driving abroad.

“As always, the experts at are available to provide free advice to anyone in Scotland.”



Be the first to comment.