The new data protection legislation is set to be introduced in May

A new helpline has been set up to help charities get ready for new data protection legislation.

The Information Commissioner’s Office (ICO) has launched a dedicated advice line to help small organisations prepare for a new data protection law.

The phone service is aimed at people running small businesses or charities and recognises the particular problems they face getting ready for the new law, called the General Data Protection Regulation (GDPR).

The GDPR replaces the current Data Protection Act and comes into force on 25 May 2018. The legislation will strengthen the rules around personal data and requires organisations to be more accountable and transparent. It also gives people greater control over their own personal data.

The new phone line will offer additional, personal advice to small organisations that still have questions.

Information commissioner Elizabeth Denham said: “All organisations have to get ready for the new data protection rules, but we recognise that the 5.4 million small organisations in the UK face particular challenges.

“Small organisations want to be ready when the new law comes into force in May 2018, but they often struggle to know where to start. They may have less time and money to invest in getting it right and are less likely to have compliance teams, data protection officers or legal experts to advise them what to do.

“Our new phone service and all the other resources already on our website plus even more advice and guidance yet to come will help steer small businesses through the new law.”

People from small organisations should dial the ICO helpline on 0303 123 1113 and select option four to be diverted to staff who can offer support.