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The voice of Scotland’s vibrant voluntary sector

Published by Scottish Council for Voluntary Organisations

TFN is published by the Scottish Council for Voluntary Organisations, Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh, EH3 6BB. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation. Registration number SC003558.

Samaritans in Scotland ready for calls increase over Christmas

This news post is about 9 years old
 

Survey reveals extent of festive loneliness and isolation

Samaritans has revealed it is prepared for an influx of calls over the festive period.

Last year it responded to nearly 200,000 calls from 18 December to 1 January 2015 but the charity estimates there could be more this year as demand for its services have been higher throughout the year.

Its counsellors have responded to 5.3 million calls for help in the last year, with 240,000 contacts in Scotland alone.

For many the holiday period can be a thoroughly enjoyable time but, sadly, as our research shows, for a startling number of people this is not always the case

A survey carried out by Samaritans, which relies almost entirely on donations to train its support volunteers, also found that one in six people believe Christmas is the loneliest time of the year and nearly one in four saying their problems feel worse during the festive period.

James Jopling, executive director of Samaritans in Scotland, said: “For many the holiday period can be a thoroughly enjoyable time but, sadly, as our research shows, for a startling number of people this is not always the case.

“This time of year can bring up painful memories, or worsen difficult feelings often related to family or relationship issues, financial or health worries, to name just a few. The pressure to be having a good time or comparing your life with someone else’s can be too much. Even with friends and family around you, that sense of being alone with difficult thoughts or feelings, can make it seem as if you have no one to turn to.

“The important thing to remember is that no one needs to feel alone this Christmas. Samaritans volunteers are there to listen round the clock, every day of the year.

“We don’t judge and we don’t share what we’re told, we’re simply there to listen, provide emotional support and help people find a way through whatever’s getting to them.”

The survey, of all ages, also revealed that one in 15 have often spent Christmas alone, and one in 25 of those questioned have said they are with friends and family, but really spent it alone.

Christine from Lanarkshire is one of Samaritans’ 1,000 volunteers in Scotland, and is volunteering over the festive period.

She said: “At this time of year, people can end up feeling lonely, and that they have nobody to turn to.

“Past difficulties such as bereavement or relationship breakdown can be brought into even sharper focus when it seems like everyone around you is having fun and being jolly.

“It’s important that everyone has someone they can talk to when they are feeling isolated. I’d urge anyone who is feeling alone to phone Samaritans for support.”

If you would like to support Samaritans by making a donation, you can find out how you can help on the Samaritans' website.

If you are in need of support contact Samaritans on 116 123 (this number is free to call and will not appear on your phone bill) or email [email protected].