Introduction to data protection and the GDPR

The intended objective of the course is for you to leave with a clearer understanding of the principles of data protection and the GDPR and provide sufficient knowledge to better navigate the path toward...

Pension-age claimants - income maximisation

Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income. The course covers...

Effective minute taking virtually and beyond

What’s the big deal with minutes anyway? Minutes are a record of what takes place at a meeting and ensures nothing is lost or forgotten - you will learn how to take, prepare and present minutes.No need to write...

Universal credit and tactics

Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to...

Care-experienced young people and the benefits system

Many young people who have been ‘looked after’ by the local authority are affected by special social security rules. Some are excluded from universal credit and instead the local authority is responsible for...

Be report writing ready

This online course with John Bonnar covers all you need to plan, structure and write effective and informative reports. You will gain the skills and confidence to produce reports for today’s demanding workplace...

Volunteer Inductions – The Good The Bad and What They Could Be

In this session we’ll look at how you can improve your inductions by looking at case studies from two charities who overhauled theirs, and hear about the benefits of doing so.The event will cover:- What makes a...

All things financial: budgeting and sound financial management

This online course is packed full of content to help you identify and understand what is required to manage your finances effectively.BudgetingWhy we need a realistic budgetThinking about the different types of...

All things financial: budgeting and sound financial management

This online course is packed full of content to help you identify and understand what is required to manage your finances effectively.BudgetingWhy we need a realistic budgetThinking about the different types of...

Plan, measure and report social impact

Through group work and individual exercises this one day course will cover: benefits of monitoring and evaluating key stages of measuring impact and valuewhat is impact and what is value?the current measurement...