Benefit basics in Scotland

ou do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will learn the basics of social security and be able to...

Surviving Economic Abuse

Learning outcomes:• Understanding of how to define economic abuse, the dynamics and how it impacts on survivors• Legislative protections for people experiencing economic abuse• How to identify forms of economic...

Universal credit - the online claim

How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Helping someone to claim universal credit while...

Supporting benefit claimants online

Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the...

Universal credit for ill health and disability

This course looks at the universal credit (UC) rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, covering transitional rules for those coming...

Understanding the Dynamics of Domestic Abuse

Learning Outcomes: • Understanding the Scottish Government’s definition of domestic abuse and national policy response• Understanding the impacts of domestic abuse through theory, research and survivor...

Children & Young People’s Experiences of Domestic Abuse

Learning Outcomes: • Understanding how children and young people experience domestic abuse through theory, research and survivor testimony• Understanding of the physiological impacts of domestic abuse on...

Coronavirus benefits and work

he government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to...

Overpayments of benefit and tax credits

Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and...

Benefits for EEA nationals - Advanced

This experienced level course looks in detail at the social security rights of EEA nationals and their family members in the UK. It provides an opportunity for advisers who are familiar with some of the more...