Universal credit - an introduction

Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK. It was intended to simplify the social security system and provide an incentive to work, but its...

Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right? You may already be familiar with the processes involved in changing DWP decisions...

Social security law update

Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on...

Transferring to Scottish disability benefits

A new system of Scottish disability benefits is replacing personal independence payment (PIP), disability living allowance (DLA) and attendance allowance (AA) for people living in Scotland. Child disability...

Looking up the law

Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client. Whether you are helping clients decide...

Looking up the law

Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client. Whether you are helping clients decide...

Introduction to welfare rights

This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system. It introduces you to the social security system and gives you a...

Studntns and benefits - an update

Make sure you know how recent benefit changes are likely to affect students. This course is for advisers with a good working knowledge of the benefits system as it applies to students, and mainly updates...

Scotland Welfare rights Conference

Our annual face to face conference returns to the University of Strathclyde's Technology and Innovation Centre, Glasgow, on Thursday 19 June 2025. About the conference:CPAG in Scotland’s annual Welfare...