Scottish social security - an introduction

This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The course covers:What...

Universal credit - transferring from benefits and tax credits

This course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit (UC). It is expected that claimants will begin to be moved to UC under the...

Limited capability for work in universal credit

This course looks at how limited capability for work rules affect universal credit (UC). The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as...

QBC - making the most of your calculator

This course is for people who want to learn how use QBC effectively and confidently.It covers:Understanding screens, controls, menus and how to get in-calculator helpBest practice when entering...

Attendance allowance - an introduction

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This...

Mental health and benefits

This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits. It looks at how to meet the disability and medical assessments...

Claimants and custody

A period in custody, whether on remand or serving a custodial sentence, impacts on benefit entitlement. Problems often arise when a person released from custody tries to claim the benefits they are entitled to...

Introduction to welfare rights

his is essential training if you are starting out as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the social security system and important concepts to help...

Appeals to the Upper Tribunal

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an understanding of what is an...

SCOTLAND WEBINAR: Hello ADP goodbye PIP - transferring to Scottish disability pa

From 29 August 2022, existing personal independence payment (PIP) claimants will begin to transfer to adult disability payment (ADP). Children getting child disability payment (CDP) are already transferring to...