Changing decisions - Scottish benefits
CPAG in Scotland
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right? You may already be familiar with the processes involved in changing DWP decisions, but the terminology, rules and processes for Scottish benefits are different. Social Security Scotland can make a ‘redetermination’ or a ‘determination without application’ to change a decision or an award. There is also a new process to get an appeal underway and important new ‘short-term assistance’ is available. To make an effective case as an adviser and maximise income will depend on knowing which approach to take.
The course covers:
Understanding the terminology
When and how to apply for a redetermination
When and how an award can be changed by ‘determination without application’
Getting an appeal underway
Getting short-term assistance while challenging a decision
- Date
- 10:00, 26 August to 27 August 2025
- Contact
-
Pauline Chalmers
01415523303 - Theme
- Social justice & poverty
- Cost
- Various - see website
- Attendance type
- Online only
- Online venue
- https://cpag.org.uk/training-and-events/courses/changing-decisions-scottish-benefits
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