Benefit basics in Scotland

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs. You will learn the basics of social security and...

The unequal risk: an equality and human rights lens in housing and homelessness

A half-day course giving you an awareness of entrenched inequalities and practical actions we can take to design a more accessible, inclusive and equitable approach to ending homelessness in Scotland.This...

Trauma-informed approaches; beyond buzzwords to better outcomes

A practical course giving you the tools and tips you need to create trauma–informed services, teams and relationships with people experiencing homelessness. This training is designed for people involved in...

Adult disability payment - an introduction

Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability. Getting an award of ADP can significantly increase...

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.The course covers:Understanding screens, controls, menus and how to get in-calculator...

Claimants and custody

A period spent in prison – on remand or serving a sentence – can have far-reaching consequences for social security benefit entitlement, both for the person in prison and for their family. If you advise...

Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right? You may already be familiar with the processes involved in changing DWP decisions...

Taking a strengths-based approach: superpower your homelessness service

A practical course giving you the knowledge and inspiration you need to create strengths–based systems and relationships with people experiencing homelessness. Strengths based practice is about meeting people...

Preparing an appeal submission - adult disability payment

This course equips you with the knowledge and skills you need to prepare an effective submission. Using case studies, discussion and practice, you will gain confidence in making a good case for clients whose...

Homelessness stigma: a conversation

A half-day course giving you the skills and confidence you need to challenge the pervasive stigma around homelessness.