Limited capability for work in universal credit

This course looks at how limited capability for work rules affect universal credit (UC). The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as...

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.The course covers:Understanding screens, controls, menus and how to get in-calculator...

How to win contracts and Service Level Agreements

This online course will help you to understand the components of an SLA. It will provide an understanding of various tools and their application, and teach you how to create and develop an SLA. You will take...

Adult disability payment - an introduction

Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability. Getting an award of ADP can significantly increase...

Universal credit - housing costs

Universal credit (UC) claimants often have difficulties getting the housing costs element included in their claim and having the right amount paid on time. This course focuses on the practical aspects of help...

Children's Rights and the UNCRC

Learn about children’s rights and how the UNCRC supports best practice in the workplace. This training is for anyone working in the children’s sector and those wanting to support the rights of children and...

Carer support payment

Carer support payment is a new Scottish benefit which has replaced carer’s allowance in Scotland. This course updates you on the main rules, and how these are different from carer’s allowance, to help you...

Benefit basics in Scotland

ou do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs. You will learn the basics of social security and be...

Social security law update

Social security law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw...

Transferring to Scottish disability benefits

A system of Scottish disability benefits is replacing personal independence payment (PIP), disability living allowance (DLA) and attendance allowance (AA) for people living in Scotland. Child disability payment...