Taking a strengths-based approach: superpower your homelessness service

A practical course giving you the knowledge and inspiration you need to create strengths–based systems and relationships with people experiencing homelessness.

SEMINAR - Beyond UC migration - current challenges and future changes

We’re in the final stages of the migration to universal credit. There are many complex issues that can arise for clients as they get their first UC awards, sometimes involving longstanding errors in legacy...

Benefits basics in Scotland

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs. You will learn the basics of social security and...

Homelessness stigma: a conversation

A half-day course giving you the skills and confidence you need to challenge the pervasive stigma around homelessness.

Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right? You may already be familiar with the processes involved in changing DWP decisions...

Representing at the First-tier Tribunal

This practical course is essential for new representatives and advisers who want to be more confident in representing clients at social security appeal hearings at the First-tier Tribunal. It equips you with...

Introduction to welfare rights

This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system. It introduces you to the social security system and gives you a...

Pension-age claimants - income maximisation

Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income. The course covers...

Universal credit and tactics

Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to...

Care-experienced young people and the benefits system

Many young people who have been ‘looked after’ by the local authority are affected by special social security rules. Some are excluded from universal credit and instead the local authority is responsible for...