Introduction to people management: essentials for team leaders, supervisors and managers

This interactive course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good...

Children's Rights and the UNCRC

Learn about children’s rights and how the UNCRC supports best practice in the workplace. This training is for anyone working in the children’s sector and those wanting to support the rights of children and...

Peer Connects: peer supporters practice exchange

Are you a Peer Supporter based in Scotland? This practical event is an opportunity to learn from different Peer Leaders who are paving the way for peer support.Joining us are Paul Byrne, Peer Recovery...

How to win contracts and Service Level Agreements

This online course will help you to understand the components of an SLA. It will provide an understanding of various tools and their application, and teach you how to create and develop an SLA. You will take...

Emergency first aid at work (SCQF6)

This classroom based course consists of practical and theoretical activities, and covers a range of subjects including:responsibilities and reporting resuscitation and AED awarenessburnsassessment of the...

Peer Connects: The future is peer - opportunities and impact

With growing recognition in national strategies like Creating Hope Together and the Mental Health and Wellbeing Delivery Plan, there’s a renewed commitment to embedding peer support across Scotland’s mental...

Introduction to data protection and the GDPR

The intended objective of the course is for you to leave with a clearer understanding of the principles of data protection and the GDPR and provide sufficient knowledge to better navigate the path toward...

Effective minute taking virtually and beyond

What’s the big deal with minutes anyway? Minutes are a record of what takes place at a meeting and ensures nothing is lost or forgotten - you will learn how to take, prepare and present minutes.No need to write...

Introduction to people management: essentials for team leaders, supervisors and managers

This interactive course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good...

Peer Connects: going the distance - making peer support sustainable

Peer support is most effective when the right conditions are in place. What does it take to make peer support sustainable within your group, service or community?This participative event will explore the key...