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Charity retail chief to step down next year


Author illustration
14 November 2025
by Graham Martin
 

Robin Osterley made the announcement during the CRA’s annual general meeting this week

The head of the Charity Retail Association has announced he is stepping down, after more than 10 years in the role.

Robin Osterley made the announcement during the CRA’s annual general meeting this week.

He said he will step down at the end of neat year, to allow time for a transition.

Osterley, who was appointed as chief executive in November 2015, said: “I’m going to retire from full-time work at the end of 2026, so I’ll be around for a bit yet to pester you and annoy you, but during that period, obviously the board is already starting to think about how the work of replacing the chief exec can continue.”

He  also announced that the CRA would be shifting to an income-based membership model for its charity members.

CRA’s current membership fees are calculated based on the number of shops operated by a charity.

Under the new membership model – which will be effective from 2027 – the fees will be income-based, with charities with larger revenues paying higher membership fees than those with smaller incomes.

He is quoted in Civil Society as saying: “If we carry on with the same model, I think we’re going to be struggling, but if we move to the new model, then I think we’ve got every chance of keeping the franchise going for many, many years to come.”

 

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