Time management in the workplace

In today’s climate it is essential individuals manage the demands on their time and know how to organise their daily tasks to reduce stress. This online course has everything you need to take control of your...

How to unlock your training potential

This interactive and practical course is designed to increase your skills and confidence if you are new to training, and provide an update on best practice if you are a more experienced trainer.  The course...

Limited capability for work in universal credit

This course looks at how limited capability for work rules affect universal credit (UC). The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as...

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.The course covers:Understanding screens, controls, menus and how to get in-calculator...

How to win contracts and Service Level Agreements

This online course will help you to understand the components of an SLA. It will provide an understanding of various tools and their application, and teach you how to create and develop an SLA. You will take...

Adult disability payment - an introduction

Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability. Getting an award of ADP can significantly increase...

Universal credit - housing costs

Universal credit (UC) claimants often have difficulties getting the housing costs element included in their claim and having the right amount paid on time. This course focuses on the practical aspects of help...

Children's Rights and the UNCRC

Learn about children’s rights and how the UNCRC supports best practice in the workplace. This training is for anyone working in the children’s sector and those wanting to support the rights of children and...

Guide to good governance: running effective board meetings

This course is packed full of content to help you identify and understand what is required to run an effective board meeting. By the end of the session you will: recognise good practice in board meetings and...

Carer support payment

Carer support payment is a new Scottish benefit which has replaced carer’s allowance in Scotland. This course updates you on the main rules, and how these are different from carer’s allowance, to help you...