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The voice of Scotland’s vibrant voluntary sector

Published by Scottish Council for Voluntary Organisations

TFN is published by the Scottish Council for Voluntary Organisations, Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh, EH3 6BB. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation. Registration number SC003558.

Changing decisions - Scottish benefits

CPAG in Scotland

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right? You may already be familiar with the processes involved in changing DWP decisions, but the terminology, rules and processes for Scottish benefits are different. Social Security Scotland can make a ‘redetermination’ or a ‘determination without application’ to change a decision or an award. There is also a new process to get an appeal underway and important new ‘short-term assistance’ is available. To make an effective case as an adviser and maximise income will depend on knowing which approach to take.

The course covers:

Understanding the terminology

When and how to apply for a redetermination

When and how an award can be changed by ‘determination without application’

Getting an appeal underway

Getting short-term assistance while challenging a decision

Date
10:00, 18 March to 19 March 2025
Contact
Pauline Chalmers
01415523303
Theme
Social justice & poverty
Cost
Various - see website (discount for CPAG members)
Attendance type
Online only
Online venue
https://cpag.org.uk/training-and-events/courses/changing-decisions-scottish-benefits
Book now