Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right? You may already be familiar with the processes involved in changing DWP decisions...

Taking a strengths-based approach: superpower your homelessness service

A practical course giving you the knowledge and inspiration you need to create strengths–based systems and relationships with people experiencing homelessness. Strengths based practice is about meeting people...

Preparing an appeal submission - adult disability payment

This course equips you with the knowledge and skills you need to prepare an effective submission. Using case studies, discussion and practice, you will gain confidence in making a good case for clients whose...

Peer Connects: peer leadership in health and social care

Are you passionate about embedding lived experience leadership roles across communities, organisations, and services?Deb Owen, Peer Support Lead at Sussex Partnership NHS Trust joins us for a deep dive into...

Introduction to safeguarding

This online course will help you understand key safeguarding issues within the sector. Practical and applied in nature, we will use a range of interactive techniques to build your confidence to make a positive...

Be report writing ready

This online course with John Bonnar covers all you need to plan, structure and write effective and informative reports. You will gain the skills and confidence to produce reports for today’s demanding workplace...

Introduction to people management: essentials for team leaders, supervisors and managers

This interactive course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good...

Children's Rights and the UNCRC

Learn about children’s rights and how the UNCRC supports best practice in the workplace. This training is for anyone working in the children’s sector and those wanting to support the rights of children and...

Peer Connects: peer supporters practice exchange

Are you a Peer Supporter based in Scotland? This practical event is an opportunity to learn from different Peer Leaders who are paving the way for peer support.Joining us are Paul Byrne, Peer Recovery...

How to win contracts and Service Level Agreements

This online course will help you to understand the components of an SLA. It will provide an understanding of various tools and their application, and teach you how to create and develop an SLA. You will take...