Changing decisions - universal credit
CPAG in Scotland
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision. To be effective, you need to identify which applies in your client’s case. It might be a mandatory reconsideration, revision or supersession. In some cases, a complaint, dispute or judicial review might be the more appropriate course of action. The same processes apply to other DWP benefits.
This course explains the jargon and takes a practical, problem-solving approach to help advisers identify the right way to get decisions changed and get processes unblocked, and so get the best outcome for claimants.
- Date
- 10:00, 5 February to 6 February 2026
- Contact
-
Pauline Chalmers
01415523303 - Theme
- Social justice & poverty
- Cost
- Various - see website (discount for CPAG members)
- Attendance type
- Online only
- Online venue
- https://cpag.org.uk/training-and-events/courses/changing-decisions-universal-credit
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